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Evidence Guide: MSS405050 - Determine and improve process capability

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSS405050 - Determine and improve process capability

What evidence can you provide to prove your understanding of each of the following citeria?

Obtain data for process capability study

  1. Identify the process requiring capability analysis, including relevant procedures.
  2. Identify customer specifications for product or service.
  3. Obtain process capability data.
Identify the process requiring capability analysis, including relevant procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify customer specifications for product or service.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain process capability data.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse data

  1. Identify assignable causes of variation in liaison with relevant personnel.
  2. Develop solutions to eliminate variation due to assignable causes in liaison with relevant personnel.
  3. Analyse random variations for possible causes in liaison with relevant personnel.
  4. Confirm causes of random variation.
  5. Develop solutions to reduce random variations in liaison with relevant personnel.
Identify assignable causes of variation in liaison with relevant personnel.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop solutions to eliminate variation due to assignable causes in liaison with relevant personnel.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse random variations for possible causes in liaison with relevant personnel.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm causes of random variation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop solutions to reduce random variations in liaison with relevant personnel.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take action to improve process capability

  1. Develop plans to implement solutions.
  2. Liaise with relevant personnel to implement solutions.
  3. Gain necessary approvals, as required.
  4. Monitor implementation and make adjustments, as required.
  5. Determine new/revised process capability.
  6. Implement revised process capability regime.
Develop plans to implement solutions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Liaise with relevant personnel to implement solutions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Gain necessary approvals, as required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor implementation and make adjustments, as required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine new/revised process capability.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement revised process capability regime.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Obtain data for process capability study

1.1

Identify the process requiring capability analysis, including relevant procedures.

1.2

Identify customer specifications for product or service.

1.3

Obtain process capability data.

2

Analyse data

2.1

Identify assignable causes of variation in liaison with relevant personnel.

2.2

Develop solutions to eliminate variation due to assignable causes in liaison with relevant personnel.

2.3

Analyse random variations for possible causes in liaison with relevant personnel.

2.4

Confirm causes of random variation.

2.5

Develop solutions to reduce random variations in liaison with relevant personnel.

3

Take action to improve process capability

3.1

Develop plans to implement solutions.

3.2

Liaise with relevant personnel to implement solutions.

3.3

Gain necessary approvals, as required.

3.4

Monitor implementation and make adjustments, as required.

3.5

Determine new/revised process capability.

3.6

Implement revised process capability regime.

Required Skills and Knowledge

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Obtain data for process capability study

1.1

Identify the process requiring capability analysis, including relevant procedures.

1.2

Identify customer specifications for product or service.

1.3

Obtain process capability data.

2

Analyse data

2.1

Identify assignable causes of variation in liaison with relevant personnel.

2.2

Develop solutions to eliminate variation due to assignable causes in liaison with relevant personnel.

2.3

Analyse random variations for possible causes in liaison with relevant personnel.

2.4

Confirm causes of random variation.

2.5

Develop solutions to reduce random variations in liaison with relevant personnel.

3

Take action to improve process capability

3.1

Develop plans to implement solutions.

3.2

Liaise with relevant personnel to implement solutions.

3.3

Gain necessary approvals, as required.

3.4

Monitor implementation and make adjustments, as required.

3.5

Determine new/revised process capability.

3.6

Implement revised process capability regime.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include the ability to determine and improve the capability of one (1) or more processes and to:

obtain relevant data

analyse the data to determine random and non-random variation

develop solutions to reduce variation

develop and monitor the implementation of plans aimed at reducing variation

make further improvements as appropriate and determine capability of improved process.

Must provide evidence that demonstrates sufficient knowledge to interact with relevant personnel and be able to determine and improve capability, including knowledge of:

statistical methods of processing and describing data

data collection methods

data processing techniques required to establish variability and normal distribution

calculate three sigma or six sigma process capability, as relevant

random and non-random results and processes for recognition of assignable causes

causes of different types of non-random results

causes of random variation

process understanding sufficient to translate the data into variations in the process and determine methods of controlling them.

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Competitive systems and practices include one or more ofL

lean operations

agile operations

preventative and predictive maintenance approaches

statistical process control systems, including six sigma and three sigma

Just in Time (JIT), kanban and other pull-related operations control systems

supply, value, and demand chain monitoring and analysis

5S

continuous improvement (kaizen)

breakthrough improvement (kaizen blitz)

cause/effect diagrams

overall equipment effectiveness (OEE)

takt time

process mapping

problem solving

run charts

standard procedures

current reality tree.

Process capability data includes one or more of:

customer requirements for product or service

process stability (control chart) performance

other charts and data.

Procedures (written, verbal, visual, computer based, etc.) include one or any combination of:

work instructions

standard operating procedures (SOPs)

safe work method statements

formulas/recipes

batch sheets

temporary instructions

any similar instructions provided for the smooth running of the plant.